IT Support Specialist — Per Scholas
- CompTIA A+ Core 1 passed April 30, 2026; Core 2 exam June 2026
- Foundational hands-on hardware, operating systems, networking, security
amandavanderwall.com · hello@amandavanderwall.com · GitHub (opens in new tab) · Houston, TX
Privacy-first, accessibility-first engineer in legal operations, AI governance, and IT. Former NASA Johnson Space Center (Leidos NEST). CompTIA A+ Core 1 passed April 2026.
WCAG 2.2 AA conformance, cognitive accessibility auditing, accessible form design. Semantic HTML, visible focus rings, no color-only status. Keyboard-only and screen reader testing (NVDA, VoiceOver).
ABA Formal Opinion 512 (attorney AI use), NIST AI RMF 1.0, attorney disclosure obligations, AI procurement policy. Practical experience building tooling that makes compliance the path of least resistance.
FOIA practice under 5 U.S.C. § 552, fee waiver grounds, expedited processing standards. Bluebook citation. Experience drafting requests and reading agency response letters.
Vanilla HTML, CSS, JavaScript — no runtime framework, no JSX, no compilation of page content. IndexedDB for client-side persistence. Web Crypto API for browser-side cryptography. Static site architecture deployable anywhere that serves files.
Microsoft 365 tenant administration, ServiceNow incident and change management, endpoint management at scale. Two years at NASA Johnson Space Center under the Leidos NEST contract, supporting six human spaceflight programs.
Hands-on training: CompTIA A+, hardware, OS, networking, security fundamentals.